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Terms of Service

Please read these terms carefully before using the STARSOV service.

1. General provisions

• The service acts as an intermediary for purchasing Stars on Fragment.

• By using the service, you confirm that you are at least 18 years old.

• We reserve the right to modify these terms at any time.

2. Services

• The service allows users to purchase Telegram Stars.

• The minimum purchase amount is 50 Stars.

• All transactions are final and non-refundable, except in cases described in the refund policy.

3. Payment and delivery

• Payment must be made using the methods available in the service at the time the order is created.

• Stars are credited after the transaction is confirmed.

• Delivery time depends on the processing speed of the TON network and external payment providers.

4. Liability

• We are not responsible for delays in the TON network or third-party payment services.

• The user is responsible for specifying the correct memo, comment, or tag when required by the payment method.

• The service does not guarantee the constant availability of Telegram Stars or other products.

5. Guarantees and refund policy

• The provider is fully responsible for providing the service. If the service was not fully provided due to technical reasons, the user is entitled to a refund equal to the value of the unprovided part of the service.

• The user agrees not to initiate disputes or claims through payment aggregators after successful payment and delivery of the service.

• Refunds are processed within 10 business days after confirmation that the service was not provided. Refunds are made to the same payment details used for payment or to a payment system selected by the user.

• The user may request a refund within 14 days from the payment date by contacting Starsov Support .

• In case of suspicious or fraudulent activity, the provider reserves the right to refuse service.

• A refund request can be submitted through support on the website or in Telegram.

• The provider is not responsible for payment aggregator fees but informs the user about possible fees.

• Refunds are not issued if the service was fully provided or was not provided due to reasons beyond the provider's control, such as incorrect data entered by the user.

6. Restrictions

• Using the service for illegal purposes is strictly prohibited.

• We reserve the right to refuse service to any user.

7. Privacy

• We collect only the data necessary to provide the services.

• User data is not transferred to third parties in a non-transparent manner.

8. Contact information

• For all questions, contact: Starsov Support

• Support response time: up to 24 hours.

• Company name: 3MI UK LTD Company number : 16941605 Adress: 20 Wenlock Road, London, England, N1 7GU, United Kingdom.

9. Disclaimer

• The service is provided “as is”.

• We do not guarantee uninterrupted operation of the service.

• The user assumes all risks associated with using cryptocurrencies.

By using the service, you automatically agree to these terms.

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