FAQ
Frequently Asked Questions
Answers to the most common questions about buying Telegram Stars, Premium, and TON via STARSOV.
Usually within less than a minute. However, delays may rarely occur due to maintenance on our side, Telegram, Fragment, or the TON network.
You need to pay within 10 minutes after creating the order. If more time has passed, it's better to create a new order. If you paid for an expired order and we didn't receive the funds, contact support — we will resolve it individually.
No worries. Send the transaction link and the username the order was created for to our support — we will find the payment and complete the order.
Usually within 10 minutes after the order is completed. You will receive a notification for each TON reward in the @starsov Telegram bot.
Still have questions?
Contact our support — we will help you with any issue.